Product

BigCommerce

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BigCommerce
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What we offer

Boost conversion accuracy and overcome tracking limitations

Server-side tracking is essential for overcoming the data blind spots that arise from client-side tracking methods. Technologies like Apple’s Intelligent Tracking Prevention (ITP), browser cookie restrictions, and widespread use of adblockers are limiting data accuracy for BigCommerce stores using platforms like HubSpot, Customer.io, Salesforce, and Awin. By implementing server-side tracking, data is processed securely through your server, ensuring more accurate conversion tracking, improved data flow, and better privacy compliance. Businesses that switch to server-side setups see a 20-30% increase in conversion accuracy.

How we work

At Obsidian, we configure and implement server-side tracking for your BigCommerce store, integrating with platforms like HubSpot, Customer.io, Salesforce, and Awin. We handle the entire process from setting up server-side tagging (Google Tag Manager, Stape) to integrating conversion tracking, data layers, and event syncing across platforms. We monitor data accuracy, optimize performance, and ensure your setup is GDPR-compliant, giving you clean, reliable data.

The team

Our tracking specialists have completed over 200 advanced server-side implementations, including integrations for e-commerce brands like Rains, Intersport, and Onyx Cookware. As certified partners with Meta’s Marketing Science team and Stape, we ensure your tracking setup is optimized for performance, privacy, and long-term success. We don’t just install tags — we deliver a sustainable, compliant solution that grows with your business.
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