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TRACKING

20% better Customer.io Tracking for Webflow

Struggling with unreliable client-side tracking? Discover how server-side solutions enhance your Webflow and Customer.io integration.
Speak to a
Tracking
expert
Halfdan Timm
Partner

Set up tracking for:

Improve Webflow tracking accuracy with server-side solutions. Enhance campaign performance and stay GDPR-compliant with Obsidian Digital.
OUR APPROACH
<h2>How to Implement Customer.io Tracking in Webflow Using Server-Side Tagging</h2><p>If you're still relying on traditional browser-based tracking to connect Webflow with Customer.io, you're likely missing out on valuable insight due to modern tracking limitations. Intelligent Tracking Prevention (ITP), adblockers, and cookie restrictions have significantly eroded the accuracy of client-side data. As a result, events don't consistently reach Customer.io, making lifecycle marketing less effective and user journeys harder to map.</p><p>Server-side tracking is the solution. By moving event collection and dispatching to a secure, cloud-based server, you gain more control, stability, and accuracy—especially when linking platforms like Webflow and Customer.io.</p><p>At Obsidian Digital, we've completed over 200 server-side tracking implementations, including setups for Webflow and Customer.io. Our clients, including brands like Eyda, Ecooking, and Onyx Cookware, have seen event accuracy increase by 20–30% through this approach.</p><p>Using tools like Google Tag Manager Server-Side, Facebook’s Conversions API and Enhanced Conversions, and infrastructure providers like Stape, we build robust pipelines that capture events directly from your website and relay them safely and accurately to Customer.io. You can track critical events such as form submissions, purchases, or product views—without worrying about browser interference.</p><p>Unlike traditional setups where data can be lost or blocked, server-side implementation ensures every event reaches its destination, resulting in more personalized emails, more accurate segmentation, and ultimately better ROI on your automated marketing flows.</p><p>As Meta Marketing Science and Stape partners, we ensure your tracking environment is both industry-approved and future-proof. We also handle ongoing tag maintenance, server hosting, and data privacy alignment (GDPR compliance by design)—so you gain full peace of mind and full data ownership.</p><p>Let us help you unlock the full potential of your WebflowCustomer.io setup. With experience from brands across e-commerce and SaaS, we know how to build and maintain a reliable tracking infrastructure that supports long-term growth.</p><p><a href="https://www.obsidianagency.com/products/google-tag-manager">Talk to our tracking experts today</a> to learn how server-side tagging can transform your Customer.io performance in Webflow.</p>
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